Effective Date: 2 October 2025
Entity: Gimarra Pty Ltd ABN 76 676 475 317 (“Gimarra”, “we”, “us”, “our”)
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your personal information.
1. What personal information we collect
We may collect the following types of information:
- Name, address, email and phone number
- Payment and transaction details
- Business and company contact details
- Information about your use of our website, products or services
- Any other information you provide to us voluntarily
2. How we collect information
We collect personal information when you:
- Visit our website or social media pages
- Purchase or enquire about our products and services
- Subscribe to our mailing list
- Contact us directly by phone, email, or online form
We may also collect information automatically through cookies, analytics tools and third-party services.
3. How we use your information
We use personal information for purposes including:
- Providing our products and services
- Processing payments and orders
- Communicating with you about enquiries, updates and promotions
- Meeting our legal and regulatory obligations
- Improving our website, services and customer experience
4. Disclosure of personal information
We may disclose personal information to:
- Our employees, contractors and service providers
- Payment processors, IT and marketing support providers
- Legal, regulatory or law enforcement authorities when required
- Other parties with your consent
We will not sell your personal information to third parties.
5. Overseas disclosure
Some of our service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that your information is protected in line with the APPs.
6. Security of your information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
7. Access and correction
You may request access to or correction of the personal information we hold about you by contacting us. We will respond within a reasonable time in accordance with the Privacy Act.
8. Direct marketing
We may send you promotional materials. You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us.
9. Cookies and analytics
Our website may use cookies and analytics tools (e.g. Google Analytics) to collect information about how visitors use our site. You can disable cookies in your browser settings, though some features may not work properly.
10. Complaints
If you believe we have breached the APPs, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Contact us
For privacy enquiries, please contact:
Gimarra Pty Ltd
ABN 76 676 475 317
Email: in**@**************om.au
Phone: +61 2 9007 0495